About the centre
The team of experienced healthcare practitioners and staff at the Marina Medical Practice are committed to providing quality family medical care. Treatment and procedural areas with Nursing support complete the centre's offering. The centre offers GP appointments with the majority of services bulk billed.
This brochure has been designed to provide patients with relevant and up-to-date information about this practice. For more information, please see the Receptionist or Practice Manager.
The doctors in this centre are recognised as specialist family practitioners and are committed to providing comprehensive medical care to the community.
Please contact the following after-hours medical service 07 5478 0004.
FOR ALL EMERGENCIES PHONE 000
This centre has a well equipped treatment room that enables doctors to cater for minor accidents and emergencies such as wound closures, treatment of fractures, work related injuries etc.
Appointments are required to see a doctor at this centre. Please call the centre to make an appointment. Online bookings are also available via phone App “Halo” or through our website or call 07 5478 0004.
This centre Bulk-Bills patients who are: Medicare card, Concession or Pension cardholders, DVA cardholders Patients are subject to the following fees for all other consultations For non medicare card holders:
Monday - Friday Fee Standard Consultation $80.00
Monday - Friday Fee Long Consultation $120.00
To obtain test results, you must attend this practice and see a doctor. We do not give out test results over the phone. If a result comes back as clinically significant, you will be contacted by your doctor.
The doctors in this centre routinely send recall and reminder letters to patients regarding follow-up consultations and the collection of test resutls. Patients can also register for Diabetic Register, Pap Screening and Aged Care Assessments. Once registered, patients are routinely recalled.
As it is difficult to interupt a doctor when in consultation with a patient, generally you will be asked to leave a message. The message will be sent to the doctor electronically. Emergency calls will be taken.
The doctors in this centre may be available for house calls and external visits to regular patients. Please see the Receptionists or call the centre to request a home visit.
A telephone interpreter service and other communication support systems such as AUSLAN are available for patients or doctors. Please inform our Reception team.
We welcome any comments or feedback from patients to help us improve the services at this centre, you can leave feedback above on a form. We will always endeavour to resolve any complaints directly, but where a matter cannot be resolved, the relevant health complaints commissioner can be contacted by the practice or by the patient for advice and possible mediation. Health Care Complaints Commission: https://www.qld.gov.au/health/contacts/complaints or call:
Within Australia: 13 QGOV (13 74 68)
International callers: +617 3405 0985 (+10 hours UTC)
If you do not understand this information, or require a translation please speak to reception or contact: firstname.lastname@example.org